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Emergency Response & Security
Protecting our passengers, employees, airport partners and the communities we serve is a top priority. The St. John’s International Airport Authority is fully prepared and ready to respond in any situation.
Emergency Response:
- Emergency Service (ES) that operates around the clock – 24 hours a day, seven days a week. The ES facility provides a Category 7 level of fire protection with Category 8 available with 30 minutes prior notice.
- Emergency Services Personnel specialized in aircraft firefighting and rescue procedures.
- Airport Authority Fire Hall located in a newly upgraded Combined Services Building.
- A new mobile casualty unit that can be used to treat up to 80 trauma patients.
- Rapid response to medical emergencies at the airport with all ERS staff trained to the Advanced Level 1 Standard and at least one paramedic per crew.
- Emergency Services response is augmented by an on-site Defibrillator with staff fully certified to respond appropriately.
- Commitment to on-going emergency response training and prevention activities.
- Emergency Services is a part of the local 911 system and can also be contacted on the general airport automated phone line at (709) 758-8500 (press 9 when prompted).
Security
With your security in mind, the St. John's International Airport exceeds security operation regulated standards. The following security programs are in place:
- Restricted Area Access Clearance Program
- Airside Vehicle Operators Permit Program
- Airport Security Program related to access control
If you have any security related questions or concerns, please call our automated phone service at (709) 758-8500 (press 7 when prompted) or e-mail security@stjohnsairport.com
In addition to the St. John's International Airport Authority's security personnel is a complement of security partners, which includes the following:
Canada Border Services Agency (CBSA)
Canadian Air Transport Security Authority (CATSA)
Commissionaires (parking lot facilities)
Spectrum Security (Airport Terminal Building)
